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Bronx Yellow Pages > Cohen's Fashion Optical
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Cohen's Fashion Optical

3416 Jerome Avenue B T East 208th Rd, Bronx, NY 10467 map
Cohen's. Where Else?
Cohen's Fashion Optical Mojo 0/ 5 Cohen's. Where Else?
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First To Vote
webbsite

webbsite

Tuesday, November 11, 2008
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Terrible customer service--AVOID THE HASSLE!!!
Save yourself the hassle. Don't go here. There are lots of other places that can better meet your needs. I bought a pair of eyeglasses from this Cohen's in late January, 2008. By summer, the silver plate was quickly wearing off. By early November, the frames broke while I was cleaning the lens. They post their hours as being open until 7:00, and I was even told on the phone that they were open until 7:00, but when I arrived at 6:45 (after leaving my office in upper Manhattan to go to Queens to pick up my daughter and then get back to The Bronx), the door was locked. There were two employees still in there, and one came to the door. He opened it and said, "We're closed." I pointed out that it wasn't 7:00 and he said that the doctor had left. I told him that I had bought the glasses in January and that they had broken. All I wanted to do was leave them to have the frames repaired or replaced. He told me that I would have to come back the next day. When I told him the effort I had taken to get there that night, he said, "We're open 7 days a week." First, why are eyeglass frames falling apart in just over 9 months of routine wear? Second, why the HASSLE? If you say you're open until 7:00, wait on customers until 7:00. If you need to close earlier, change your posted hours. This place is a huge rip-off, and they have seen the last dime they'll get from me. Protect yourself from a bad product, bad attitude, and terrible customer service. Go somewhere else!

Read more at newyork.citysearch.com
Pros: None
Cons: Terrible service, closed when advertised as open
Recommended: Yes
grendelgeneral

grendelgeneral

Tuesday, May 1, 2007
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Great Customer Service
Great service, great products, it was a very good experience. I got my lenses replaced there in the same day, it was a good deal and I can see again.

Read more at newyork.citysearch.com
Pros: Good service, good product, great prices
Recommended: Yes
romatt

romatt

Tuesday, February 6, 2007
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Got some great glasses and colored Contacts!
My girlfriends and I were walking around shopping and we came across this store. I needed new colored contacts and a new pair of eyeglasses, the associates helped me out with both, since I didn't need an eye exam they helped me by showing me any frame I asked for and when it came down to the colored contacts they had a great selection, they even had the color and brand I normally use at a lower price! So when I left I had new colored contacts and sunglasses! I was happy with the service and selection, not to mention the price!

Read more at newyork.citysearch.com
Recommended: Yes
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Business Details on Cohen's Fashion Optical

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Payment Types:
Visa, Master Card, Discover, American Express

Phone Numbers:
Fax: (718) 325-0226,
Primary Phone: (718) 325-3160,
Toll Free: (800) 393-7440

Hours Open
Monday 10:00am to 7:00pm
Tuesday 10:00am to 7:00pm
Wednesday 10:00am to 7:00pm
Thursday 10:00am to 7:00pm
Friday 10:00am to 7:00pm
Saturday 10:00am to 7:00pm
Sunday 11:00am to 5:00pm