deplorable and disrespectful service
please avoid this franchise location (1450 broadway new york, new york) at all cost. i just left the location. i came with a note pad and pen to write down the style names of glasses i liked. i am regretful to say that i received the worst service in all of my life. an older man (between the ages of 38 - 48) huffed and puffed as i asked him to take out 3 pairs of eyeglasses to try on. when i asked him the style name, he refused to give it to me citing, "we don't even give out style names like that." he snapped at me telling me that i was "being too academic." and, then ended our conversation by saying "you're not ready. call us when you're ready" as he proceeded to turn his back on me. that's right, ladies and gentleman, i was kicked out of the store. mind you, i was in the store trying on glasses for 4 - 6 minutes. the service was so terrible that i have placed a call to corporate headquarters to file a formal complain with this location. never, ever, go!
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the review below me and i are posting on the same say. wouldn't be surprised if we encountered the same staff.